Terms of Service & Policies

1. Business Description

PagerAudit provides automated on-call health monitoring and reporting software for engineering teams. We analyze PagerDuty alerts to calculate burnout risk and financial waste.

2. Contact Information

For customer service, technical support, or any inquiries, please contact us at:
Email: support@pageraudit.com

We aim to respond to all inquiries within 24 business hours.

3. Refund & Cancellation Policy

PagerAudit is offered as a monthly SaaS subscription. You may cancel your subscription at any time without penalty.

• Cancellations: When you cancel, your subscription will remain active until the end of the current billing cycle. You will not be charged again.
• Refunds: We offer a 14-day money-back guarantee for your first billing cycle if you are not satisfied with the service. Subsequent monthly renewals are non-refundable.

4. Delivery Policy

As a digital SaaS product, access to PagerAudit is delivered immediately upon successful payment and PagerDuty OAuth connection. Weekly reports are delivered automatically via Slack or email as configured in your dashboard.